Always-On Support for Every Appliance Need

Talk to it. Out loud.

Ask it something awkward. It answers in about two seconds, in your voice, from what your business actually knows. No hold music, no menu tree, no "your call is important to us".

• Answers 50 callers at once, all with the same answers.
• Trained on your manuals, pricing, hours and stock.
• Hands over to a human the moment it should.

Or type, if you would rather.

Same genie, same conversation, same knowledge. Not a second product, not a second knowledge base, not a second bill. It meets people however they turn up.

• Switch from voice mid-conversation. It keeps the thread.
• Reads back links, part numbers and steps you can copy.
• Same answers as the phone line, because it is the same genie.

Would rather we rang you?

Some people do not want to type, and do not want to wait on hold. Leave a number and we ring you back, at a time that suits, about your business and what a genie would do in it.

• No queue, no hold, no form that goes nowhere.
• A real conversation about your setup, not a script.
• Or ring us first on +64 9 886 4856.

Point your phone at that.

The same genie opens in your hand. That is exactly what your customer does when they scan the sticker on the machine, the warranty card, or the back of the door. No app, no signup, no manual.

• Print it on anything you ship.
• Update the answers once. Every sticker in the field is current.
• The code never changes, so old print stays good.

One line, on your site.

Drop this in and the genie is on every page, branded to your site, answering before a visitor thinks about leaving. It is the live-chat widget you already pay monthly for, except nobody has to be at a desk.

<script
  src="https://helpgenie.ai/widget.js"
  data-genie="your-genie"
  defer
></script>

Every genie, in your pocket.

The app puts every genie you have built on your phone. Check what was asked overnight, listen back to a call, invite the team, hand access to anyone. Your customers can carry it too.

• See every conversation as it happens.
• Invite your team, share access with anyone.
• On iPhone and Android today.

Your manuals, but talkable.

Drop in the install guide, the spec sheet, the price list, the SOP, the FAQ nobody reads. The genie reads all of it and answers from it, so nobody has to go hunting through page 40 again.

• PDFs, docs, spreadsheets, your website, all of it.
• Unlimited knowledge base on every plan.
• Change the source once and every channel is current.