Automotive Capture More Sales Leads
Voice Genies that handle inquiries, schedule appointments, and qualify leads 24/7
Free to start · No card required
Your customers need support in many different ways. Help Genie covers them all.
It just handles it.
Talk to it. Out loud.
Ask it something awkward. It answers in about two seconds, in your voice, from what your business actually knows. No hold music, no menu tree, no "your call is important to us".
- Answers 50 callers at once, all with the same answers.
- Trained on your manuals, pricing, hours and stock.
- Hands over to a human the moment it should.
"Which wire goes to the blue terminal?"
Blue takes the neutral. Brown to live, green and yellow to earth. Page 12 of the install guide.
Answered in 1.8 seconds
Or type, if you would rather.
Same genie, same conversation, same knowledge. Not a second product, not a second knowledge base, not a second bill. It meets people however they turn up.
- Switch from voice mid-conversation. It keeps the thread.
- Reads back links, part numbers and steps you can copy.
- Same answers as the phone line, because it is the same genie.
Your number. Anywhere.
Bring the number you already advertise, or take a new one. Local or toll-free, provisioned in minutes, answered from the first ring.
The New Zealand line is live right now. Ring it and it picks up.
Would rather we rang you?
Some people do not want to type, and do not want to wait on hold. Leave a number and we ring you back, at a time that suits, about your business and what a genie would do in it.
- No queue, no hold, no form that goes nowhere.
- A real conversation about your setup, not a script.
- Or ring us first on +64 9 886 4856.
Point your phone at that.
The same genie opens in your hand. That is exactly what your customer does when they scan the sticker on the machine, the warranty card, or the back of the door. No app, no signup, no manual.
- Print it on anything you ship.
- Update the answers once. Every sticker in the field is current.
- The code never changes, so old print stays good.
One line, on your site.
Drop this in and the genie is on every page, branded to your site, answering before a visitor thinks about leaving. It is the live-chat widget you already pay monthly for, except nobody has to be at a desk.
<script
src="https://helpgenie.ai/widget.js"
data-genie="your-genie"
defer
></script>
Every genie, in your pocket.
The app puts every genie you have built on your phone. Check what was asked overnight, listen back to a call, invite the team, hand access to anyone. Your customers can carry it too.
- See every conversation as it happens.
- Invite your team, share access with anyone.
- On iPhone and Android today.
Ask us anything. By email.
Type a real question, leave your address, and we will email you back. This is the same inbox your customers would be writing to, doing the same job.
- Reads, classifies and prioritises every email that arrives.
- Drafts the reply your team sends with one click.
- Nothing sits unanswered overnight.
Your manuals, but talkable.
Drop in the install guide, the spec sheet, the price list, the SOP, the FAQ nobody reads. The genie reads all of it and answers from it, so nobody has to go hunting through page 40 again.
- PDFs, docs, spreadsheets, your website, all of it.
- Unlimited knowledge base on every plan.
- Change the source once and every channel is current.
Install-guide-X200.pdf Parts-and-pricing.xlsx Warranty-terms.docx A support page of your own.
Every genie gets its own hosted page, live on the web from the day you build it. Put it on your invoices, your packaging, your email footer, your Google listing. It is a whole support site without a support site.
Nothing to host, nothing to maintain, nothing to redeploy when an answer changes.
See a live oneOne genie answers every call, chat, and message
Trained once on what your business knows, then it picks up on every channel and takes action in your systems.
Trained on everything you know
One genie
Trained on what your business knows. One source of truth.
Answering on every channel
And taking action in your systems
What your automotive genie does
Three jobs, handled the moment a customer reaches out.
Lead Capture & Qualification
Capture and qualify leads around the clock while staff are unavailable
Test Drive Scheduling
Allow customers to easily schedule test drives at their convenience
Service Appointment Booking
Streamline service scheduling and increase service department revenue
“Help Genie transformed how we handle customer inquiries. We're capturing leads we used to miss and our service department is running more efficiently than ever.”
24/7 Dealership Inquiry Support
While you rest, your Genie can capture lead details and offer appointments from connected availability.
Always On
Capture inquiries at 2am while staff are unavailable.
Always Ready
Schedule test drives and service appointments around the clock.
Always You
Your voice, your brand — customers never know the difference.
Want the detail?
Everything Help Genie does for automotive
The challenges, the full application list, integrations, and FAQs — for when you want to dig in.
Common Challenges
Challenges You Face
These are the problems your customers deal with every day — and what Help Genie solves.
Missed After-Hours Leads
High ImpactMost car shoppers research and reach out outside business hours, leading to lost opportunities
High BDC Staffing Costs
High ImpactBusiness Development Centers require significant staffing to handle call volumes
Service Department Capacity
Phone lines tied up with scheduling calls prevent focus on customer service
Inconsistent Customer Experience
Variable quality depending on which representative handles the call
Solutions
How Help Genie Solves It
From challenge to resolution — see exactly how Help Genie transforms your operations.
Missed after-hours opportunities
Deploy 24/7 Voice Genie for lead capture and qualification
Integrate with existing phone system and CRM, configure lead qualification criteria
Capture more after-hours lead details Respond to inquiries while the Genie is active Qualified leads delivered to sales team High BDC operational costs
Automate routine inquiries and appointment scheduling
Handle common questions and bookings automatically, escalate complex inquiries
Handle routine inquiries through configured Genie flows Reallocate staff to high-value activities Give BDC staff more time for high-value activities Service scheduling bottlenecks
Self-service appointment booking with intelligent scheduling
Connect to service calendar, enable voice-based booking and reminders
Reduce scheduling back-and-forth Support service appointment booking Higher customer satisfaction scores One genie runs the whole service desk
A dealership or independent shop runs the same five call workflows. A voice AI genie answers every service call 24/7, books it into the DMS, and hands off to a service advisor when it should.
After-hours service bookingAnswer the call after the counter closes, capture the vehicle and issue, and book the service.Service appointment intakeCollect the vehicle, the issue, and the VIN, then drop the appointment straight into the DMS.Trade-in and sales enquiry captureCapture every sales and trade-in enquiry with the details that matter and route it to the right desk.
Parts, pricing, hours, and service statusAnswer "is my car ready", parts, pricing, and hours instantly so the counter stops drowning in calls.Escalate to a service advisorHand the call to a service advisor with the vehicle, issue, and history already captured.
See all playbooks
Trained on everything you know
One genie
Trained on what your business knows. One source of truth.
Answering on every channel
And taking action in your systems
Get the Automotive voice AI playbook
The five service-desk workflows, the DMS intake checklist, and the copy-this Genie brief. One email.
No spam. Just the playbook and the occasional voice AI tip. Unsubscribe anytime.
Applications
Applications
How businesses use Help Genie across departments
Lead Capture & Qualification
Capture and qualify leads around the clock while staff are unavailable
- Capture leads 24/7, including after hours
- Qualify prospects before handoff to sales
- Prompt response to web inquiries while the Genie is active
- Integrate with your CRM automatically
Test Drive Scheduling
Allow customers to easily schedule test drives at their convenience
- Easy self-service booking
- Automatic availability checking
- Confirmation and reminder calls
- Send confirmations and reminders to help reduce no-shows
Service Appointment Booking
Streamline service scheduling and increase service department revenue
- 24/7 service scheduling
- Automated service reminders
- Upsell maintenance packages
- Reduce call wait times
Inventory & Pricing Inquiries
Answer questions about vehicle availability, features, and pricing
- Inventory information from connected records
- Feature comparison assistance
- Pricing and financing options
- Trade-in value estimates
Service Reminder Campaigns
Proactive outreach for maintenance reminders and recall notifications
- Automated maintenance reminders
- Recall notification calls
- Seasonal service promotions
- Customer retention boost
Financing Pre-Qualification
Guide customers through initial financing questions and credit applications
- Pre-qualify buyers 24/7
- Collect financing applications
- Explain payment options
- Reduce F&I bottlenecks
Use Cases
What Your Genie Can Do
24/7 Lead Capture
Capture and qualify after-hours inquiries while your team is unavailable.
Capture leads outside business hours Qualify prospects automatically Configurable notifications to your team Keep more opportunities out of voicemail 
Test Drive Scheduling
Let customers book test drives at their convenience, any time of day.
Easy self-service booking Automatic availability checking Confirmation and reminder calls Send reminders to help reduce no-shows 
Service Appointments
Streamline service scheduling and keep your bays full.
24/7 service scheduling Automated service reminders Upsell maintenance packages Reduce call wait times 
Financing Pre-Qualification
Guide customers through initial financing questions before they arrive.
Pre-qualify buyers 24/7 Collect financing applications Explain payment options Reduce F&I bottlenecks 
API & Integrations
Connect Anything via Our API
One REST API with a typed TypeScript SDK, real-time webhooks, and embeddable widgets — your logic, our conversation engine.
32 Resources, One REST API
Typed responses, pagination, and filtering across every resource — agents, conversations, knowledge bases, and more.
Webhooks & Real-time Events
Subscribe to conversation events, lead captures, and status changes. Push data to your systems the moment it happens.
Embed Anywhere
Drop a genie widget into any website, app, or kiosk with a single script tag or iframe.
Works with your existing tools
AI agent compatible
New
Our API is designed to work with the latest AI coding tools and agent frameworks. Build, extend, and automate Help Genie with the tools you already use.
Get your API key and start building in minutes
Voice Genies
See What a Voice Genie Can Do
Tap any genie to try a live voice demo — or build your own in one click. Every genie is fully customisable to your business, your voice, and your workflow.
Voice Genies that handle inquiries, schedule appointments, and qualify leads 24/7
Talk to it
FAQ
Common Questions
01How does the genie handle complex vehicle questions?
Your genie is trained on automotive terminology and can answer common questions about features, specifications, and availability. For complex negotiations or specific deal discussions, it seamlessly transfers to your sales team.
02Can it integrate with our existing DMS?
Yes, Help Genie integrates with all major dealer management systems including CDK Global, Reynolds and Reynolds, and others. We also support popular CRMs like DealerSocket and VinSolutions.
03What happens to leads captured after hours?
When configured, leads can be logged in your CRM with conversation details, your team can receive notifications, and follow-up appointments can be scheduled from connected availability.
04Can I customize how my Genie speaks and acts?
Absolutely. Choose from dozens of natural-sounding voices, set the tone — professional, friendly, or somewhere in between — define personality traits that match your brand, and customize greetings and conversation style.
05How do I add knowledge and keep it updated?
Upload PDFs, docs, or paste text directly — your Genie learns your business instantly. Update anytime and changes apply immediately. No technical skills required.
06How do I access my lead information?
Your way. View a real-time dashboard with all conversation details, get instant SMS alerts for new leads, receive email summaries with full transcripts, or export data anytime you need it.
07Can I transfer calls to a human?
Yes. Define what triggers a transfer, route to specific team members or departments, set up on-call schedules, and enjoy warm handoffs with full context provided.
08Can I use my existing business phone number?
Yes. Your customers call the same number they always have. Help Genie integrates seamlessly with your current phone system — no need to change your business cards or website.
09Can I create a new phone number?
Easily. Pick from thousands of available local or toll-free numbers. Your new number is active in minutes — perfect for new campaigns or locations.
10Can I be more present for my customers?
Absolutely. Generate QR codes that connect straight to your Genie, create stickers for storefronts, vehicles, or handouts, embed links in emails and signatures, and place your Genie anywhere your customers might need help.
Learn More
Related Resources
Voice AI for Automotive: The Complete Guide
How voice AI genies help auto dealerships, repair shops, and tire stores capture leads, book service, and route sales, service, and parts calls.
AI Phone Handling for Auto Dealerships
Dealerships lose leads when sales staff are on the lot. Learn how AI phone handling routes callers, books test drives, and schedules service automatically.
AI Receptionist for Auto Repair Shops, Never Miss a Call
A Help Genie voice genie answers every auto repair call, captures vehicle details, and books service around the clock. See how shops stop losing jobs.
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