Opening the fixes from the manual…

Miele

Miele CVA 6800

Answers and step-by-step fixes from the official Miele manual.

What does the display say?

Common problems

The machine won't turn on

  1. Did you hold the On/Off button long enough? A short tap isn't enough; hold the button for at least 3 seconds.
  2. Is the plug fully in the outlet? Push the plug all the way into the electrical outlet.
  3. Has a fuse tripped? A fuse may have tripped due to the machine, the voltage, or another appliance. Contact an electrician or Miele Service.

The coffee tastes or looks wrong

  1. Is the coffee not hot enough? Pre-heat the cup first, especially small thick-walled cups.
  2. Is the crema pale, dark or uneven? Adjust the grinder to a finer or coarser setting depending on the crema.
  3. Are the coffee beans old? Old beans affect the crema and taste. Use fresh beans.
  4. Is the heating-up time getting longer? This is a sign the machine needs descaling.

No milk froth, or milk sprays out

  1. Is the milk cold? Good froth only happens with cold milk, below 50°F (10°C).
  2. Is the milk flask pushed in all the way? A loose flask lets air in along with the milk.
  3. Is the milk pipework in the lid clean? Take the lid apart and clean it with the brush provided.
  4. Could the elbow connector be blocked? If only hot milk comes out instead of froth after checking everything else, the elbow connector may need exchanging.

The door is hard to open or close

  1. Are all the containers pushed all the way in? Check the water tank, waste unit and other containers are fully seated.
  2. Are the door hinges misaligned? If the hinges aren't aligned right, the door becomes hard to open or close.
  3. Is the main dispenser connector cap greased? A dry cap can jam in the brew unit. Grease it regularly.

Step-by-step guides

Descale the machine

  1. Tap OK to start the descaling process.
  2. Fill the water tank to the mark with lukewarm water.
  3. Drop in two descaling tablets.
  4. Put the water tank back and close the front.
  5. Follow the instructions shown in the display.
  6. When prompted, rinse the tank and refill with fresh tap water to the mark.

Degrease the brew unit

  1. Turn the coffee system off with the On/Off button.
  2. Select Maintenance, then Degrease the brew unit.
  3. Follow the instructions in the display.
  4. Drop a cleaning tablet into the ground coffee chute.
  5. Close the chute lid, cover and the machine front.
  6. Tap OK when 'Program Finished' appears.

Clean the milk pipework

  1. Select Maintenance, then Clean the milk pipework.
  2. Add one package of milk pipework cleaning agent to the water tank.
  3. Fill the water tank to the mark with lukewarm water and stir.
  4. Put the water tank back and close the front.
  5. Follow the instructions in the display.
  6. When prompted, rinse the tank and refill with fresh tap water.