Fisher & Paykel

Fisher & Paykel DD60DCX9

Answers and step-by-step fixes from the official Fisher & Paykel manual.

What does the display say?

• A1: Water supply problem. The dishwasher cannot get enough water, usually because the water supply is turned off.
• A3: Drawer cannot drain. The drain hose or its connection to the drainage pipe is blocked or kinked.
• A6: Spray arm or water pressure problem. The spray arm has come loose from its mounting, or the water pressure is too low.
• A7: Too much foam detected. The dishwasher has detected excess foam and is running an automatic recovery program.
• A09: Sanitize temperature not reached. The sanitize cycle did not reach the temperature needed to sanitize the dishes.
• F (any number): A fault has been detected. An F code means the dishwasher has a fault that may be cleared by resetting it.
• Salt indicator red: Salt reservoir is low. A red salt indicator means the salt reservoir needs filling.
• Rinse aid indicator red: Rinse aid is low. A bright red rinse aid indicator means it is time to refill the rinse aid.

Common problems

Dishes aren't coming out clean

1. Is the wash program right for this load? Choose the wash program that matches how soiled the load is.
2. Can the spray arm turn freely? Make sure nothing is blocking the spray arm's path and that it is mounted correctly.
3. Is the filter plate or drain filter blocked or fitted wrong? Clean the filter plate and drain filter and make sure they are correctly inserted.
4. Is the detergent in the right compartment? Detergent must go in the large compartment of the dispenser, not elsewhere.

Water is leaking from the dishwasher

1. Is the drain hose connected? Reconnect the drain hose to the waste pipe if it has come loose.
2. Is the water inlet hose connected properly? Make sure the inlet hose is connected securely.
3. Is the rinse aid dispenser plug closed tight? Check the plug is closed tight with the hand grip in a vertical position.
4. Is it leaking from somewhere else? Turn off the water and power supply and call Customer Care or an Authorised Service Centre.

The drawer won't open

1. Is CHILDLOCK turned on? Turn CHILDLOCK off to unlock the drawer.
2. Has the closed drawer auto lock activated? Press any button and open the drawer within 30 seconds.
3. Is a wash still running? Press to pause and wait for the tones before opening the drawer mid cycle.

The dishwasher won't start

1. Is the power supply connected? Connect the power supply if it isn't plugged in.
2. Is the drawer closed properly? Make sure the drawer is firmly closed.
3. Is KEYLOCK or CHILDLOCK on? Turn KEYLOCK or CHILDLOCK off before starting a wash.
4. Is the dishwasher in Demo mode? If it's stuck in Demo mode, contact Customer Care.

Step-by-step guides

Clean the drain filter and filter plate

1. Remove the base rack to reach the drain filter and filter plate
2. Twist the drain filter counter-clockwise and lift it out
3. Separate the mesh from the holder by pinching one side
4. Clean the filter under hot soapy water and rinse thoroughly
5. Click the mesh back onto the holder and refit the drain filter, lining up the arrows
6. Lift out the drain filter plate and clean it under hot soapy water
7. Lift the spray arm off the impeller and shake out any loose particles
8. Refit the spray arm and check it turns freely

Refill the rinse aid dispenser

1. Turn the plug anticlockwise and remove it
2. Pour rinse aid into the opening without spilling into the drawer
3. Refit the plug, turning clockwise until secure

Reset the dishwasher to clear an F fault code

1. Note down the fault code shown in the display
2. Press to stop the beeping, then press again to turn the dishwasher off
3. Wait a few seconds, then press again to turn it back on
4. If the fault code is still showing, contact Customer Care