Fisher & Paykel

Fisher & Paykel DD60D4NB9

Answers and step-by-step fixes from the official Fisher & Paykel manual.

Which lights are flashing?

• Wash program + lock + one or more modifiers: An F fault has occurred. The lock indicator and one or more wash modifier indicators flash together with continuous beeping. This can often be cleared by resetting the machine.
• Only wash modifier indicators flashing (no lock): An A fault has occurred. Only the wash modifier indicators flash, with a wash program indicator also lit. This points to a specific fault shown in the fault code tables.
• A1 (RINSE + all modifiers): Water supply fault. The water supply to the machine may be off, so it cannot fill.
• A3 (DELICATE, RINSE + all modifiers): Drawer cannot drain. The drain hose or the connection to the drain pipe may be blocked or kinked.
• A6 (FAST, DELICATE + all modifiers): Spray arm or water pressure fault. The spray arm may have come loose, or water pressure is too low, possibly with excess foam.
• A7 (FAST, DELICATE + RINSE + all modifiers): Auto recovery from excess foam. The machine has detected too much foam in the drawer and is running an automatic recovery program.
• A09 (current wash program + SANITIZE): Sanitize temperature not reached. The water did not reach the temperature needed to sanitize the dishes.
• Rinse aid indicator glows or flashes bright red: Rinse aid is low. There is not enough rinse aid left for the wash.
• Salt indicator red: Water softener salt is low. The salt reservoir needs to be filled with dishwasher salt.

Common problems

Dishes aren't coming out clean

1. Is the wash program right for the load? Choose a program that matches how soiled the dishes are.
2. Is something blocking the spray arm? Make sure nothing is in the way of the spray arm's path.
3. Is the filter plate or drain filter blocked? A blocked filter stops water circulating properly. Clean it before the next wash.
4. Was there excess food left on the dishes? Scrape off heavy food scraps before loading.

Water is leaking from the dishwasher

1. Is the drain hose disconnected? Check the drain hose is still attached to the waste pipe.
2. Is the water inlet hose connected properly? Make sure the inlet hose connection is secure.
3. Is the rinse aid dispenser plug closed properly? An open or loose plug can let rinse aid leak out.
4. Is the leak coming from somewhere else? If it's not the hoses or the rinse aid plug, turn the machine off and get help.

The dishwasher won't start

1. Is the power supply connected? Check the machine is plugged in and powered.
2. Is the drawer closed properly? Push the drawer firmly shut.
3. Is KEYLOCK or CHILDLOCK turned on? Either of these features will stop the machine starting until turned off.
4. Did too much time pass between pressing Start and closing the drawer? You must close the drawer within 7 seconds of pressing Start.

There are water marks or spots on the dishes

1. Has the rinse aid run out? Refill the dispenser if the rinse aid indicator shows it's empty.
2. Is the rinse aid setting too low? Turn the rinse aid setting up.
3. Is the drawer overloaded or loaded incorrectly? Overloading can stop water reaching every item properly.

Step-by-step guides

Clean the drain filter, filter plate and spray arm

1. Remove the base rack to access the filters
2. Twist the drain filter counter-clockwise and lift it out
3. Separate the holder and mesh by pinching one side
4. Clean the filter parts under hot soapy water and rinse thoroughly
5. Click the mesh back onto the holder and twist until the arrows align
6. Push the drain filter back into the tub and rotate clockwise until the arrows align
7. Lift the filter plate up and out, then clean it under hot soapy water
8. Lift the spray arm off the impeller, shake and rinse it
9. Place the spray arm back onto the impeller

Refill the rinse aid dispenser

1. Turn the plug anticlockwise and remove it
2. Pour rinse aid into the opening, taking care not to spill it
3. Refit the plug, turning clockwise until secure
4. Check the plug is closed tight with the hand grip vertical

Reset after an F fault

1. Press once to stop the beeping
2. Press again to turn the dishwasher off
3. Wait a few seconds
4. Press again to turn the dishwasher back on