Fisher & Paykel

Fisher & Paykel DD60D4NX9

Answers and step-by-step fixes from the official Fisher & Paykel manual.

What does the display show?

• Wash program + lock + one or more modifiers: F fault on a drawer. The wash modifier and lock indicators are flashing together. This means a fault has occurred on that drawer.
• RINSE + all modifiers: A1: no water supply. The dishwasher cannot get water.
• DELICATE, RINSE + all modifiers: A3: drawer cannot drain. The drain hose or the connection to the drain pipe may be blocked or kinked.
• FAST, DELICATE + all modifiers: A6: spray arm or low water pressure. The spray arm may have come loose, or there is low water pressure or excess foaming.
• FAST, DELICATE + RINSE + all modifiers: A7: too much foam detected. The dishwasher has detected excess foam and is running an automatic recovery program.
• Current wash program + SANITIZE: A09: sanitize temperature not reached. The sanitize cycle did not reach the temperature needed to sanitize the dishes.
• Flashing wash modifier indicators: A fault has occurred. The wash modifier lights are flashing, meaning there is a fault.
• SANITIZE indicator flashing after wash: Sanitization was not successful. The wash finished but the sanitize conditions were not met, so an alert sounds when you open the drawer.
• Intermittent beeping: The wash is paused. The dishwasher beeps on and off because the wash program is paused.

Common problems

Dishes are coming out dirty

1. Is the wash program right for the load? Pick the program that matches how soiled the dishes are.
2. Can the spray arm rotate freely? Make sure nothing is blocking its path and it is mounted correctly.
3. Is the drawer loaded correctly? Check how items are placed in the drawer.
4. Are the filters blocked? Clean the filter plate and drain filter.

The dishwasher will not start

1. Is it connected to power? Connect the power supply.
2. Is the drawer closed properly? Make sure the drawer is firmly closed.
3. Is KEYLOCK or CHILDLOCK turned on? Turn the lock feature off.
4. Did you close the drawer in time? After pressing start you must close the drawer within 7 seconds.

Water is leaking from the dishwasher

1. Is the drain hose connected to the waste pipe? Reconnect the drain hose if it has come loose.
2. Is the water inlet hose connected correctly? Make sure the inlet hose is connected securely.
3. Is the rinse aid dispenser plug closed properly? Close the plug tight with the hand grip in a vertical position.
4. Could it be a different leak? Turn off the water and power supply and call Customer Care.

Dishes have water marks or spots

1. Has the rinse aid run out? Refill the rinse aid dispenser.
2. Is the rinse aid setting too low? Increase or turn on the rinse aid setting.
3. Is the dishwasher overloaded or loaded wrong? Check loading suggestions for correct placement.

Step-by-step guides

Clean the drain filter, filter plate and spray arm

1. Unplug the dishwasher and let it cool
2. Lift the base rack out from the rear
3. Twist the drain filter counter-clockwise and lift it out
4. Pinch one side of the mesh to separate it from the holder
5. Clean the parts in hot soapy water and rinse thoroughly
6. Lift the drain filter plate up and out to clean it
7. Lift the spray arm off the impeller and rinse it
8. Click the mesh back onto the holder, lining up the arrows
9. Push the drain filter back in and twist clockwise to align the arrows
10. Refit the spray arm and check it turns freely

Refill the rinse aid

1. Check if the indicator glows or flashes bright red
2. Turn the plug anticlockwise and remove it
3. Pour rinse aid into the opening without spilling it
4. Wipe up any spills immediately
5. Refit the plug and turn clockwise until secure

Clear a fault code

1. Note down the fault code shown
2. Press pause once to stop the beeping
3. Wait a few seconds
4. Press pause again to turn it back on
5. For an A fault, fix the cause then press pause again to clear it
6. Press start to resume the wash program