Fisher & Paykel

Fisher & Paykel DD60DAX9

Answers and step-by-step fixes from the official Fisher & Paykel manual.

What does the display show or which light is on?

• A1: Water supply fault. The dishwasher cannot get water. It will beep continuously and show A1.
• A3: Drawer cannot drain. The drain hose or pipe connection is blocked or kinked so water cannot leave the drawer.
• A6: Spray arm fault or low water pressure. The spray arm has come loose or water pressure is too low.
• A7: Excess foam detected. The machine has started an auto recovery program because it found too much foam in the drawer.
• F code: General fault. An F code flashes with continuous beeping. You may be able to clear it with a simple reset.
• Rinse aid indicator glowing or flashing bright red: Rinse aid is low. The rinse aid dispenser needs refilling.
• Salt indicator red: Water softener salt is low. The salt reservoir needs filling with granular dishwasher salt.
• Lock indicator on: KEYLOCK is on. All the buttons on that drawer's control panel are disabled.
• Lock indicator on (two tones to set): CHILDLOCK is on. All buttons are disabled and the drawer is locked closed.
• WASH and * flashing: Wash program is paused. The program has been paused and is waiting to be resumed.

Common problems

Dishes aren't coming out clean

1. Did you use the right wash program for this load? Pick a program that matches how dirty the dishes are.
2. Is the spray arm blocked? Make sure nothing is in the way of the spray arm and it is mounted correctly.
3. Is the drawer loaded correctly? Check loading suggestions, items can block water from reaching dishes.
4. Are the filter plate and drain filter blocked? A blocked filter stops dishes getting properly washed.

The dishwasher won't start

1. Is the power supply connected? Check the dishwasher is plugged in and getting power.
2. Is the drawer closed properly? Push the drawer firmly closed.
3. Is KEYLOCK or CHILDLOCK turned on? Either lock feature will stop a cycle starting.
4. Is it stuck in Demo mode? If it's in demo mode, contact Customer Care.

The drawer won't open (no wash running)

1. Is CHILDLOCK turned on? Turn CHILDLOCK off to unlock the drawer.
2. Has the closed-drawer auto lock kicked in? Press any button, then open the drawer within 30 seconds.

Water is leaking

1. Is the drain hose disconnected? Reconnect the drain hose securely to the waste pipe.
2. Is the water inlet hose connected properly? Make sure the inlet hose is connected securely.
3. Is the rinse aid dispenser plug closed properly? The hand grip on the plug must be vertical and shut tight.
4. Is it a different kind of leak? Turn off the water and power and call for service.

Step-by-step guides

Clean the drain filter, filter plate and spray arm

1. Disconnect the dishwasher from the power supply and let it cool.
2. Lift out the base rack from the rear for easier access.
3. Twist the drain filter counter-clockwise and lift it out.
4. Separate the mesh from the holder by pinching one side.
5. Clean the filter parts under hot soapy water and rinse thoroughly.
6. Click the mesh back onto the holder, lining up the arrows.
7. Lift the drain filter plate up and out, then clean it the same way.
8. Lift the spray arm off the impeller and shake out loose particles.
9. Push the drain filter back in and rotate clockwise until the arrows align.
10. Refit the spray arm onto the impeller.

Reset the dishwasher after an F fault code

1. Press the button once to stop the beeping.
2. Press it again to turn the dishwasher off.
3. Wait a few seconds.
4. Press the button again to turn the dishwasher back on.

Winterize the dishwasher for cold climates

1. Turn off the water supply.
2. Disconnect the drain hoses from the sink drain pipe and the inlet pipe from the water valve.
3. Drain the water from the hoses, inlet pipe and water valve into a bucket or pan.
4. Remove the drain filter and filter plate from the bottom of the drawer.
5. Sponge out any remaining water from underneath before replacing the parts.
6. Reconnect the water inlet pipe to the valve and the hoses to the sink drain pipe.