Fisher & Paykel

Fisher & Paykel DD60DCX9

Answers and step-by-step fixes from the official Fisher & Paykel manual.

What does the fault code say?

• A1: Water supply fault. The dishwasher cannot get water. Check the water supply is turned on.
• A3: Drawer cannot drain. The drain hose or connection to the drain pipe may be blocked or kinked.
• A6: Spray arm or water pressure problem. The spray arm has come loose from its mounting, or water pressure is too low.
• A7: Too much foam in the drawer. The dishwasher has detected excess foam and is running an auto recovery program.
• A09: Sanitize temperature not reached. The sanitize cycle did not reach the temperature needed to sanitize the dishes.
• F (any F code): General fault. An F fault code can often be cleared by turning the dishwasher off and back on.
• Rinse aid indicator bright red: Rinse aid is low. A bright red glow or flash on the rinse aid indicator means it needs refilling.
• 0: Sanitize cycle successful. A 0 in the display after a sanitize wash means sanitizing was successful.

Common problems

The dishes are coming out dirty

1. Is the wash program right for the load? An unsuitable wash program can leave dishes dirty. Pick the right program for how soiled the load is.
2. Can the spray arm rotate freely? Items blocking the spray arm's path will stop it from reaching all the dishes.
3. Is the drawer loaded correctly? Incorrect loading can block water from reaching all the dishes.
4. Is the filter blocked? A blocked filter plate or drain filter reduces wash performance.

The dishwasher won't start

1. Is the power supply connected? The dishwasher cannot start without power.
2. Is the drawer closed firmly? The drawer must be closed properly for the wash to start.
3. Is KEYLOCK or CHILDLOCK turned on? These features disable the buttons until turned off.
4. Is the dishwasher stuck in Demo mode? If it's in Demo mode it will not run a normal wash.

Water is leaking

1. Is the drain hose connected to the waste pipe? A disconnected drain hose will cause water to leak out.
2. Is the water inlet hose connected correctly? Make sure the inlet hose is connected securely.
3. Is the rinse aid dispenser plug closed properly? An improperly closed plug can let rinse aid leak and cause foaming.
4. Is it leaking from somewhere else? For any other leak, turn off the water and power and call for service.

The drawer won't open

1. Is CHILDLOCK turned on? CHILDLOCK locks the drawer closed until it is switched off.
2. Has the closed drawer auto lock engaged? Press any button and open the drawer within 30 seconds.

Step-by-step guides

Clean the drain filter and spray arm

1. Remove the base rack by lifting it from the rear for access.
2. Twist the drain filter counter-clockwise and lift it out.
3. Separate the holder and mesh by pinching one side of the mesh.
4. Clean the filter parts under hot soapy water and rinse thoroughly.
5. Click the mesh back onto the holder, aligning the arrows.
6. Push the drain filter back in and twist until the arrows line up.
7. Lift the drain filter plate up and out to clean it.
8. Lift the spray arm off the impeller and shake out any particles.
9. Rinse the spray arm under running water, then wipe with a damp cloth.
10. Refit the filter plate and spray arm, checking the recess is clear.

Reset after an F fault code

1. Write down the fault code shown in the display.
2. Press the button once to stop the beeping, then again to turn the dishwasher off.
3. Wait a few seconds.
4. Press the button again to turn the dishwasher back on.

Refill the rinse aid

1. Turn the plug anticlockwise and remove it.
2. Pour rinse aid into the opening, taking care not to spill any into the drawer.
3. Wipe up any spilt rinse aid straight away.
4. Refit the plug, turning it clockwise until secure.