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product advisor

The Tech Advisor

Your AI Product recommendations

Helps customers find exactly what they need — like your best salesperson, 24/7

Helps customers find the right electronics based on their needs, explaining features and comparing options.

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What Your AI Product recommendations Does For You

Helps customers find exactly what they need — like your best salesperson, 24/7

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Expert Recommendations

Guides customers to the right product based on their specific needs

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Always Available

Product advice at midnight, weekends, and holidays — when buyers are browsing

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Upsell Naturally

Suggests complementary products and upgrades based on what customers need

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Consistent Expertise

Never forgets a spec, a feature, or a compatibility requirement

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Looking for a TV Need a laptop Smart home devices
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Our customers used to dread calling us. Now they get immediate help, and many issues are resolved without even needing a technician visit. It's transformed our business.

SM
Sarah Martinez
Director of Customer Service, HomeServe Appliances
< 45 sec
Wait Time
From 8+ minutes
4%
Call Abandonment
From 25%
28%
Self-Resolved Issues
Via troubleshooting
+22%
Service Appointments
Monthly increase

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Availability checks

Checks product availability, finds items in stock, and helps with ordering or reserving products.

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The Setup Guide

Post-purchase support questions

Helps customers with setup, configuration, and getting started with their new electronics.

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Appliances Break at the Worst Times

When the fridge dies at midnight or the washer floods at 6am, your Genie is there — capturing the call, calming the customer, and scheduling the fix.

Always Responding

Emergency repairs scheduled instantly, even at 2am.

Always Solving

30% of issues resolved through guided troubleshooting.

Always Selling

Every inquiry captured. No lead goes to voicemail.

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