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The Custom Design Intake

Your AI Custom design requests

Gathers all the information you need from new customers — professionally and consistently

Collects requirements for custom electronic design and manufacturing projects.

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Powered by Help Genie

What Your AI Custom design requests Does For You

Gathers all the information you need from new customers — professionally and consistently

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Consistent Data Collection

Every caller provides the same structured information so nothing is missed

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Professional First Impression

New customers get a polished, helpful experience from the very first call

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Saves Admin Time

No more manually collecting and entering details — it's all done for you

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Instant Records

All intake data sent to you immediately, ready to action

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Custom design inquiry New product development Modification request
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Help Genie transformed our customer service operations. We're now serving our global customers around the clock without adding headcount, and our team can focus on complex issues that truly need their expertise.

SC
Sarah Chen
VP of Customer Operations, Precision Parts Manufacturing
52%
Call Volume Reduction
Routine calls handled by Genie
+65%
After-Hours Capture
Inquiries captured outside business hours
-40%
Quote Response Time
Faster turnaround on RFQs
4.6/5
Customer Satisfaction
Up from 3.9

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Your Factory Floor Never Sleeps

Your customers run around the clock, across time zones. Your Genie makes sure every order inquiry, technical question, and quality issue gets handled — instantly.

Always Tracking

Order status, shipping updates, and delivery confirmations — pulled live from your ERP.

Always Solving

Technical issues triaged, specs delivered, and engineers notified — before you open.

Always Capturing

RFQs, quality reports, and new business — captured from every time zone.

Start Building with The Custom Design Intake See Pricing