The Delivery Coordinator
Customers book at their convenience — any time, any day
Handles delivery scheduling, coordinates installation, and ensures customers are prepared for their new appliance arrival.
Choose → Customise → Go Live in 5 minutes
Customers book at their convenience — any time, any day
Customers schedule appointments 24/7 without waiting on hold
Checks your availability and confirms the right time slot instantly
Sends confirmations and follow-ups so no-shows drop dramatically
Fills gaps in your schedule that would otherwise go to waste
No signup needed. Just start talking.
Try saying
Choose this template → Customise → Go live in minutes
“Our customers used to dread calling us. Now they get immediate help, and many issues are resolved without even needing a technician visit. It's transformed our business.
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Answers warranty questions
Explains warranty coverage, extended protection plans, and helps customers understand what's covered.
InstallWise
Requirements and scheduling
Helps customers understand installation requirements, electrical/plumbing needs, and coordinates professional installation.
When the fridge dies at midnight or the washer floods at 6am, your Genie is there — capturing the call, calming the customer, and scheduling the fix.
Emergency repairs scheduled instantly, even at 2am.
30% of issues resolved through guided troubleshooting.
Every inquiry captured. No lead goes to voicemail.