product advisor The Material Advisor
Helps customers find exactly what they need — like your best salesperson, 24/7
Helps customers choose the right flooring material based on their room, lifestyle, and preferences.
Choose → Customise → Go Live in 5 minutes
Powered by Help Genie
Helps customers find exactly what they need — like your best salesperson, 24/7
Guides customers to the right product based on their specific needs
Product advice at midnight, weekends, and holidays — when buyers are browsing
Suggests complementary products and upgrades based on what customers need
Never forgets a spec, a feature, or a compatibility requirement
No signup needed. Just start talking.
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Choose this template → Customise → Go live in minutes
“Our homeowners love having instant answers about their homes at any hour. Help Genie handles everything from thermostat questions to warranty routing, and our warranty team can now focus on genuine service issues.
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Provides guidance on caring for different flooring types, cleaning tips, and maintenance recommendations.
Long after the keys are handed over, your Genie supports every homeowner — answering questions, resolving issues, and protecting your builder reputation.
Warranty claims routed, systems troubleshot, and questions answered — 24/7.
Homeowners learn their systems with guided setup, tips, and reminders.
Your brand reputation stays strong with world-class post-sale support.
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