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Yes, Help Genie integrates with ServiceTitan, Housecall Pro, Jobber, Google Calendar and other scheduling systems to see your real-time availability and book appointments directly into your calendar.

The genie is trained to identify emergency keywords like "leak," "no heat," "sparking," and immediately prioritize those calls. It gathers critical information and can trigger your emergency notification system.

The genie knows your service offerings and service area. It politely explains when something is outside your scope and can suggest they find another provider, while still capturing their information in case you want to follow up.

Absolutely. Choose from dozens of natural-sounding voices, set the tone — professional, friendly, or somewhere in between — define personality traits that match your brand, and customize greetings and conversation style.

Upload PDFs, docs, or paste text directly — your Genie learns your business instantly. Update anytime and changes apply immediately. No technical skills required.

Your way. View a real-time dashboard with all conversation details, get instant SMS alerts for new leads, receive email summaries with full transcripts, or export data anytime you need it.

Yes. Define what triggers a transfer, route to specific team members or departments, set up on-call schedules, and enjoy warm handoffs with full context provided.

Yes. Your customers call the same number they always have. Help Genie integrates seamlessly with your current phone system — no need to change your business cards or website.

Easily. Pick from thousands of available local or toll-free numbers. Your new number is active in minutes — perfect for new campaigns or locations.

Absolutely. Generate QR codes that connect straight to your Genie, create stickers for storefronts, vehicles, or handouts, embed links in emails and signatures, and place your Genie anywhere your customers might need help.