The Service Dispatcher
Customers book at their convenience — any time, any day
Handles service requests for managed print customers, dispatching technicians for equipment issues.
Choose → Customise → Go Live in 5 minutes
Customers book at their convenience — any time, any day
Customers schedule appointments 24/7 without waiting on hold
Checks your availability and confirms the right time slot instantly
Sends confirmations and follow-ups so no-shows drop dramatically
Fills gaps in your schedule that would otherwise go to waste
No signup needed. Just start talking.
Try saying
Choose this template → Customise → Go live in minutes
“Our technicians now focus on complex repairs instead of showing customers how to clear paper jams. Help Genie handles the basics brilliantly, and customers love the instant support.
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Provides step-by-step troubleshooting for common printer issues to resolve problems quickly without a service call.
MeterMate
Meter reading collection
Collects meter readings from customers for accurate billing and helps with meter-related questions.
When office equipment fails at 7 PM before a board meeting, your Genie is there — troubleshooting, dispatching, and keeping your customers productive.
Error codes diagnosed and fixed in minutes — not hours waiting for a tech.
Toner ordered, service booked, and tickets created before you even check email.
Equipment leads captured and qualified — even at 9 PM when IT managers research.