Automotive playbook

Never let a sales or trade-in enquiry go cold

Every call and web chat becomes a captured enquiry with the vehicle of interest, the trade, and the timeframe, then routed to the right desk so a hot buyer never sits in a voicemail box.

Web visitors bounce without ever leaving a number
Hot buyers go cold while the sales desk is with another customer
No way to tell a browser from a buyer ready this week
Trade-in and finance enquiries land in inboxes no one follows up

The architecture

Lead capture is the same capture, qualify, notify, resolve flow, tuned to score buying intent.

How the data moves Capture, qualify, notify, resolve. Every conversation ends as a record, not a lost call.

Qualified enquiries, not just messages

A name and a "call me back" is not a lead. Your genie asks the questions that tell your sales desk whether this is a buyer this week or a browser, and it does it in a normal conversation, not a form the visitor abandons.

Captures

Name, number, vehicle of interest, and how they found you.

Qualifies

In-market timeframe, a trade to value, and finance interest.

Routes

Sends it to sales, trade-in, or finance so the right desk follows up.

Every enquiry lands with your team the moment the conversation ends, so nothing waits for someone to check a voicemail. See how a purpose-built genie stacks up against a call centre in the best AI receptionist for auto dealers comparison, or read the Help Genie vs answering services breakdown.