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Have a question about Help Genie? We would love to hear from you. Send a message, call us, or hear a genie built from your own site.
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Need us sooner? Call +64 9 886 4856 or book a demo below.
Contact information
Prefer to reach out directly? Here is how to get hold of the team.
Headquarters
Auckland, New Zealand
Monday to Friday, 9am to 5pm NZST. Our genies are available 24/7.
Need instant help?
Call a live genie any time and ask it anything about Help Genie, from pricing to setup. It answers around the clock.
Call +64 9 886 4856Frequently asked questions
Quick answers to common questions. Cannot find what you need? Reach out and we will help.
How quickly can I get started?
You can create your first genie in minutes on the free plan. For Professional setups with custom configuration, onboarding typically takes one to two business days.
Do you offer demos?
Yes. You can try a live genie right now by phone, or book a personalised walkthrough with our team to see Help Genie set up around your business.
What languages do you support?
Help Genie supports many languages including English, Spanish, French, German and more. Get in touch for a specific language requirement.
Can I get a phone number in my country?
We offer numbers in the US, Canada, UK, Australia, New Zealand and many other countries. Availability and pricing vary by region.
Ready to hear a genie in action?
Start free and have a voice genie answering in under an hour, or hear one built from your website right now.