How does the genie handle complex vehicle questions?

Your genie is trained on automotive terminology and can answer common questions about features, specifications, and availability. For complex negotiations or specific deal discussions, it seamlessly transfers to your sales team.

Can it integrate with our existing DMS?

Yes, Help Genie integrates with all major dealer management systems including CDK Global, Reynolds and Reynolds, and others. We also support popular CRMs like DealerSocket and VinSolutions.

What happens to leads captured after hours?

When configured, leads can be logged in your CRM with conversation details, your team can receive notifications, and follow-up appointments can be scheduled from connected availability.