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Manufacturing

Production Running. Every Client Call Still Answered .

Your genie handles client calls when your team is on the production floor. Order status, delivery timelines, and new client enquiries are captured and escalated without stopping the line.

No credit card required. Live in under five minutes.

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Industries Covered
24/7
Always Available
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<5 min
Setup Time
The Real Cost

Missed Client Calls on a Production Schedule Cost More Than the Call

When a B2B client can't reach you about a delivery timeline or a spec change, the relationship weakens. Missed calls accumulate into churned accounts.

55%

of B2B buyers say responsiveness is a key factor in supplier loyalty

2x

more likely to retain a client who gets a real answer quickly vs. a voicemail

5 min

average window before a client escalates a missed call to management

24/7

your genie captures queries across all shifts and time zones

Real Conversation

Here Is What Clients Hear

While the line is running, your genie takes the client call.

Help Genie

Voice Genie

Answering for your business

Thanks for calling [Company Name]. Our production team is on the floor right now, but I can take your details and make sure the right person gets back to you quickly. What is your enquiry about?
I need to check on the status of our order. It was supposed to ship today and we haven't heard anything.
Absolutely, I will get that flagged for you. Can I get the order number and your company name?
Order MFG-2241, for Precision Parts Group.
Got it. And your name and best number so our production coordinator can call you back today?
Tom Walsh, 09 541 8800.
Thanks Tom. I have passed this to the team and you will hear back from the coordinator shortly with a shipping update.
What happens next

Production coordinator receives the client name, company, order number, and concern. Can check the system and call back with a real update, not a callback to schedule another callback.

Lead Capture

Client and Order Details Captured Instantly

Your genie ensures every client call produces a complete record so your team can respond with information, not just an apology for missing the call.

Help Genie

New lead just captured

now

New caller captured. Tap to view full transcript and contact details.

Client name and company

Direct callback number

Order or project reference

Nature of query: status, spec change, or delivery

Urgency or deadline

Full conversation transcript

Common Scenarios

Where Your Genie Makes the Difference

Real situations where Manufacturing businesses capture leads they would otherwise lose.

Order Status and Delivery Queries

Order Status and Delivery Queries

A client calls to check on their order while the production team is on the floor. Your genie captures the order details and urgency so your coordinator can call back with a real answer.

Specification and Change Requests

Specification and Change Requests

Last-minute spec changes need to reach the right person immediately. Your genie captures the change request and flags it for the relevant team member before the run continues.

New Client and Partnership Enquiries

New Client and Partnership Enquiries

B2B clients researching manufacturing partners call to assess capacity and lead times. Your genie captures the initial enquiry so your sales team can follow up with a qualified conversation.

FAQ

Common Questions

01Can my genie handle multiple client account enquiries at the same number?

Yes. Your genie captures the client name and order reference for every call so the right team member gets the right notification with full context.

02What if a caller needs to make a change to an order that is already in production?

Your genie captures the change request and flags it as urgent so it reaches the production coordinator before the run progresses. Early capture saves costly rework.

03Can it cover international clients calling outside of business hours?

Yes. Your genie operates 24/7. International clients in different time zones get a real response, and your team receives the notification at the start of the next shift.

04Can I customize how my Genie speaks and acts?

Absolutely. Choose from dozens of natural-sounding voices, set the tone — professional, friendly, or somewhere in between — define personality traits that match your brand, and customize greetings and conversation style.

05How do I add knowledge and keep it updated?

Upload PDFs, docs, or paste text directly — your Genie learns your business instantly. Update anytime and changes apply immediately. No technical skills required.

06How do I access my lead information?

Your way. View a real-time dashboard with all conversation details, get instant SMS alerts for new leads, receive email summaries with full transcripts, or export data anytime you need it.

07Can I transfer calls to a human?

Yes. Define what triggers a transfer, route to specific team members or departments, set up on-call schedules, and enjoy warm handoffs with full context provided.

Stop Losing Leads to Voicemail

Set up your genie in five minutes. It answers from the moment you go live.

Live in 5 minutes

Connect your number, upload your business info, done.

Every lead captured

Name, number, and job details. Straight to your phone.

Works on your existing number

No changes to your cards, website, or Google listing.