Team Communication

Your Voice Genies + Slack

Help Genie posts real-time conversation summaries, lead alerts, and escalation notices directly to your Slack channels.

Try It Free See How It Works

I'm speaking...

End Conversation

Synced to Slack

Data received

Phone, Link, QR, App

How It Works

From Conversation to Slack

Every step is automatic — whether your customer reaches your genie by phone, link, QR code, or mobile app.

Customer Connects

Via phone call, shared link, QR code, or your mobile app — your genie is always ready.

Help Genie Answers

AI voice genie greets the caller and understands their intent naturally.

Collects Details

Name, requirements, preferences — all gathered naturally through voice.

Synced to Slack

Data lands in Slack instantly. Zero human intervention.

What You Can Pass to Slack

Define what your genie collects — every field is fully customizable via the API

Caller Name

Phone Number

Call Intent

Duration

Outcome

Urgency

Summary

Collected Fields

Next Action

These are just examples.

Your genie's goals are fully configurable — collect any data you need and send it anywhere via our API. You decide what matters.

Workflows

4 Ways Genie Works With Slack

Full lifecycle management through natural voice conversation.

Call Summary Alerts

Every completed call gets a formatted summary posted to your chosen channel — caller name, intent, collected info, and outcome at a glance.

Caller Name Intent Duration Outcome Key Details

Lead Notifications

Hot lead detected? Genie posts to your #sales channel with urgency indicator, qualifying info, and a one-click callback link.

Lead Name Phone Interest Urgency Callback Link

Escalation Routing

Call needs a human? Genie posts to the right channel or DMs the right person with full conversation context so they can call back prepared.

Escalation Reason Assigned To Caller Context Priority

Daily Digest

End-of-day summary posted to your team channel — total calls, leads captured, appointments booked, and issues escalated.

Total Calls Leads Captured Bookings Made Escalations

Industries

Slack + Help Genie For Your Industry

See how businesses in your space use this integration every day.

Trades

Office manager sees every service call in #dispatch channel

See Trades genies

Automotive

Sales team gets lead alerts in #showroom for walk-in follow-up

See Automotive genies

Travel & Hospitality

Front desk sees group booking requests in #reservations

See Travel & Hospitality genies

Manufacturing

RFQ notifications hit #sales with specs and quantities

See Manufacturing genies

Industrial

Emergency calls trigger alerts in #on-call with site details

See Industrial genies

Marine

Dock requests posted to #marina with vessel info and dates

See Marine genies

Developer-Friendly

Connect Via Webhook or REST API

Every completed conversation fires a webhook with structured data. Use our REST API to read conversations, manage data, and configure your genie — all typed with a TypeScript SDK.

Real-time webhooks on conversation completion
Structured JSON with all collected fields
TypeScript SDK with full type safety
Direct Slack API pass-through
Retry logic with exponential backoff

Explore the API View Docs

webhook-payload.json

// Help Genie webhook → your server → Slack
{
  "event": "conversation.completed",
  "data": {
    "intent": "new_lead",
    "summary": "Caller inquired about commercial HVAC maintenance contract for 3 locations.",
    "collected_fields": {
      "customer_name": "David Park",
      "company": "Metro Office Group",
      "phone": "+1 (555) 345-6789",
      "locations": 3,
      "service_type": "preventive_maintenance"
    },
    "slack_message_sent": true,
    "slack_channel": "#sales-leads"
  }
}